The Building and Other Construction Workers Welfare Board
Labour Department, Government of Uttar Pradesh

Refund Policy

If a user is availing of the online payment services, it will be assumed that the user is in acceptance of our online payment policies and terms and conditions.

Server Slow Down/Session Timeout: In case the Website or Payment Service Provider’s webpage, that is linked to the Website, is experiencing any server related issues like ‘slow down’ or ‘failure’ or ‘session timeout’, the User shall, before initiating the second payment, check whether his/her Bank Account has been debited or not and accordingly resort to one of the following options:

  • In case the Bank Account appears to be debited, ensure that he/ she does not make the payment twice and immediately thereafter contact the board via e-mail or any other mode of contact as provided to confirm payment.
  • In case the Bank Account is not debited, the User may initiate a fresh transaction to make payment.

Refunds will be done only through the Original Mode of Payment.

Your consent and changes to the Refund policy

By using the website, , you consent to accept the Refund Policy as we have outlined on this page. UPBOCW may decide to change Refund policy from time to time. When we do, we will post those changes on these pages so that you are always aware of these.

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